HaruMong – Support

General

What is HaruMong?

HaruMong is a habit tracking app that combines daily habit management with a virtual pet experience. Complete your habits to keep your pet happy and healthy!

Is HaruMong free?

Yes! HaruMong offers core features for free, including habit tracking, pet care, check-ins, and mood tracking. Premium features are available through subscription or a one-time lifetime purchase.

What languages does HaruMong support?

HaruMong currently supports:

English
Korean (한국어)

Habits

How do I create a new habit?

Go to the Habits tab
Tap the + button
Choose a habit type (Simple or Quantity)
Enter the habit details
Tap Save

What's the difference between Simple and Quantity habits?

Simple habits: Check off when completed (e.g., "Read a book", "Meditate")
Quantity habits: Track measurable amounts (e.g., "Drink 2000mL water", "Walk 10000 steps")

How do I edit or delete a habit?

Long-press on any habit to see options for editing or deleting.

Why did my habit streak reset?

Streaks reset when you miss a day without completing or skipping the habit. Make sure to complete your habits daily to maintain your streak!

Can I skip a habit for a day?

Yes! Swipe left on a habit to skip it. Skipping won't break your streak but won't count as completion either.

Pet

How do I keep my pet happy?

Your pet's happiness depends on:

Completing daily habits
Doing morning and evening check-ins
Maintaining consistent streaks

What happens if I neglect my pet?

If you skip habits or miss check-ins, your pet's happiness and health will decrease. Don't worry — you can always improve by getting back on track!

Can I change my pet's name or color?

Yes! Go to Settings > Pet Settings to change your pet's name, color, or personality.

Check-ins

What are check-ins?

Check-ins are brief daily reflections:

Morning check-in: Start your day with intention
Evening check-in: Reflect on your accomplishments

Do I have to do check-ins?

Check-ins are optional but recommended. They help maintain your pet's health and provide valuable reflection time.

Data & Privacy

Where is my data stored?

Your data is stored locally on your device. If you enable iCloud sync, it's also backed up to your personal iCloud account.

Will I lose my data if I delete the app?

If iCloud sync is enabled, your data will be restored when you reinstall. Without iCloud sync, deleting the app removes all data.

How do I export my data?

Currently, data export is not available. We're considering this feature for future updates.

How do I delete all my data?

Go to Settings > scroll to bottom > Delete All Data. This action cannot be undone.

Premium & Subscriptions

What's included in Premium?

Premium includes:

Additional themes and customization
Premium widgets
Ad-free experience
All future premium features

What are my subscription options?

Monthly: Billed monthly, cancel anytime
Yearly: Billed annually, best value for subscribers
Lifetime: One-time purchase, permanent access

How do I restore my purchase?

Go to Settings
Scroll to Premium
Tap Restore Purchases

How do I cancel my subscription?

Open Settings on your iPhone
Tap your Apple ID at the top
Tap Subscriptions
Find HaruMong and tap Cancel Subscription

I purchased Premium but still see ads

Try these steps:

Restart the app completely
Go to Settings > Premium > Restore Purchases
If the issue persists, contact us

Widgets

How do I add widgets to my home screen?

Long-press on your home screen
Tap the + button (top left)
Search for "HaruMong"
Choose a widget size and tap Add Widget

Why isn't my widget updating?

Widgets update periodically to save battery. Try:

Opening the app to trigger an update
Removing and re-adding the widget
Restarting your device

Technical Issues

The app is crashing